Frequently asked questions
How do I know I have a foundation problem?
How can I tell if I have foundation problems or even foundation failure?
What kind of foundation repair solutions does Straight Line and Ram Jack have?
What will happen if I don’t do the foundation repair?
It is your property and therefore your decision to complete the foundation repair. It is our job to provide you with the most appropriate foundation solutions to remedy your foundation problem. There is always a risk that the problem will become worse and more expensive to remedy with continued movement over time. One important factor many customers forget to take into consideration is potential home buyers prefer to see a history of performance behind the repairs. The longer the repairs have been performing, the more comfortable they feel moving forward with the transaction and purchasing your home.
What is underpinning and how do I know if I need it?
There are multiple situations where underpinning will be the only solution or part of the overall foundation solution to your problem. The best way to find out if underpinning will be part of the project is to schedule an initial visit with one of our Foundation Repair Specialists. They will help you determine if any additional investigation/engineering is required to determine if underpinning is necessary and what that plan will include.
About Straight Line Construction
How long have you been in business? What happens if I call StraightLine Construction Co.?
We are a family owned and operated company that was founded in 1982. When you call Straight Line Construction Co., we will schedule an appointment to have a Foundation Repair Specialist to assess your concerns. The Specialist will determine if the problem qualifies for an onsite evaluation and repair plan design or if additional investigation and engineering is required for proper repair design.
Next Steps & Evaluations
I think I have foundation damage. What should I do?
Do I need an Engineer on my project?
Certain repairs require a licensed Professional Engineer to design the repair and produced stamped drawings which may be required design the proper repair plan as well as permitting the project. Review of the home, floor level survey, photos and an onsite evaluation in part or all may be required to design and produce the repair plan. Your Foundation Repair Specialist will work with you to determine what is required for your specific project.
What should I expect when you perform the work?
Repair projects vary greatly depending on many different factors. Our Foundation Repair Specialists will work with you to make sure you have a full understanding of any repair services they and/or the engineer recommends. We will answer all your questions prior to you moving forward with the repairs. Our crew leaders will also perform a pre and post job walk with you to make sure you understand everything that was done and that you are satisfied with the outcome.
Quotes, Financing, Warranty
Do you offer financing?
Can you give me a quote?
Yes, after a thorough, on-site evaluation of your property we will either be able to give you a quote for the repairs or if required a quote for additional investigation and/or engineering to give you the best results.
Do you offer a warranty?
Yes, we offer many different warranties for a variety of products and repairs. We install solutions from multiple different manufacturers which all carry different warranties. Our warranties go up to the lifetime of the structure. The specifics of your warranty will be determined by your foundation problem and the products used to remedy. Your Foundation Repair Specialist will be able to give you the details of your warranty. Ram Jack piers offer a lifetime, transferable warranty* backed by a Dealers Association Warranty Trust Program.
* Applicable to Ram Jack piers ONLY.
Is Poly Foam or Mudjacking a better solution? What is Mini-Compaction Grouting and why would I need it?